Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Jupho's website, applications, and services (collectively, the "Service"). By creating an account, connecting a Meta ad account, or using Jupho in any way, you agree to these Terms and our Privacy Policy.

If you are using Jupho on behalf of a company or agency, you represent that you have authority to bind that organization to these Terms.

Jupho is an AI-powered media buying assistant for Meta (Facebook and Instagram) advertising. The Service monitors connected ad accounts, detects performance issues, explains root causes, and provides recommendations and optional automation features. Jupho is a decision-support tool — you remain responsible for all advertising decisions and actions taken in your Meta account.

You must provide accurate registration information and keep your account credentials secure. You are responsible for all activity under your account. Notify us immediately at support@jupho.com if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, pose security risks, or are used for unlawful purposes.

To use core features, you may connect one or more Meta ad accounts via Meta's official OAuth flow. By connecting, you authorize Jupho to access advertising data and, where you explicitly enable it, to perform actions on your behalf (such as pausing campaigns or adjusting budgets).

You confirm that you have the legal right to connect each ad account and that your use complies with Meta's Platform Terms and Advertising Policies. You may disconnect at any time from Settings.

Jupho is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. Meta and Facebook are trademarks of their respective owners.

Paid plans are billed through Razorpay. By subscribing, you agree to the displayed pricing, billing cycle, and payment terms at the time of purchase. Unless otherwise stated, subscriptions are billed in advance for the selected period.

Fees are non-refundable except where required by applicable law or explicitly stated in a promotional offer. We may change pricing with reasonable notice. Continued use after a price change constitutes acceptance of the new pricing.

Failure to pay may result in suspension or downgrade of your account. You are responsible for any applicable taxes.

You agree not to:

• Use the Service for unlawful, fraudulent, or deceptive advertising
• Attempt to reverse engineer, scrape, or abuse the platform or APIs
• Interfere with security, authentication, or rate limits
• Share account access with unauthorized third parties
• Use the Service to violate Meta policies or applicable advertising regulations
• Resell or sublicense the Service without written permission

Jupho uses artificial intelligence to analyze advertising data and suggest actions. Recommendations are provided for informational purposes and may be incomplete or incorrect. AI outputs do not constitute financial, legal, or professional advice.

You are solely responsible for reviewing, approving, and implementing any recommendation or automation before it affects live campaigns. Jupho does not guarantee improved ROAS, reduced CPL, or any specific advertising outcome.

Jupho and its licensors own all rights in the Service, including software, design, branding, and documentation. You receive a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription.

You retain ownership of your advertising data and content. You grant Jupho a license to process that data solely to provide and improve the Service as described in our Privacy Policy.

We treat your non-public account and advertising data as confidential and use it only as permitted by these Terms and our Privacy Policy. You agree to keep confidential any non-public information about Jupho's product, pricing, or roadmap that we share with you.

We strive for high availability but do not guarantee uninterrupted access. The Service may be unavailable during maintenance, third-party outages (including Meta or payment provider downtime), or events beyond our reasonable control. We may modify or discontinue features with reasonable notice where practicable.

To the maximum extent permitted by law, Jupho and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost ad spend, arising from your use of the Service.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to Jupho in the twelve (12) months preceding the claim, or INR 10,000, whichever is greater.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to indemnify and hold harmless Jupho from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your advertising content, your violation of these Terms, or your violation of Meta policies or applicable law.

You may stop using the Service and request account deletion at any time by contacting support@jupho.com. We may suspend or terminate access for breach of these Terms, non-payment, or risk to the platform.

Upon termination, your right to use the Service ends. Sections that by nature should survive (including payment obligations, disclaimers, limitation of liability, and indemnification) will survive termination.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India, unless applicable law requires otherwise.

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use after changes become effective constitutes acceptance. Material changes may be notified by email or in-product notice.

For questions about these Terms, contact:
Jupho
Email: support@jupho.com