Privacy Policy

Jupho ("we", "us", or "our") operates an AI-powered media buying platform for Meta (Facebook and Instagram) advertising. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, create an account, connect your Meta ad account, or use our services at jupho.com and app.jupho.com.

By using Jupho, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Account information. When you sign up, we collect your name, email address, and authentication details through our identity provider, Clerk. We do not store your password directly.

Meta advertising data. When you connect your Meta Ads account, we access advertising data authorized by you, including ad account IDs, campaign names, ad sets, ads, spend, impressions, clicks, conversions, ROAS, and related performance metrics via the Meta Marketing API.

Workspace and usage data. We collect workspace settings, AI recommendations you view or act on, automation rules, audit logs, and product usage events needed to operate and improve the platform.

Payment information. Subscription payments are processed by Razorpay. We receive payment status, transaction references, and billing metadata. We do not store full card numbers or CVV on our servers.

Technical data. We automatically collect device type, browser, IP address, log data, and cookies or similar technologies required for security, session management, and analytics.

We use collected information to:

• Provide, operate, and maintain the Jupho platform
• Analyze your Meta ad account and generate AI recommendations
• Run automations and alerts you configure
• Process subscriptions and send billing-related communications
• Authenticate users and prevent fraud or abuse
• Improve product performance, reliability, and user experience
• Comply with legal obligations and enforce our Terms

We do not sell your personal information. We do not use your private ad account data to train public or third-party AI models without your explicit consent.

We may share information only with:

• Service providers that help us run Jupho, including Clerk (authentication), Meta/Facebook (advertising API), Razorpay (payments), Vercel (hosting), and infrastructure providers. These parties process data under contractual obligations.
• Legal and safety requirements when required by law, court order, or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or sale of assets, with notice where required by law.

We retain your account and connected advertising data for as long as your account is active or as needed to provide services. If you disconnect Meta or delete your account, we delete or anonymize associated data within a reasonable period, except where retention is required for legal, billing, or security purposes.

We use industry-standard safeguards including encrypted connections (HTTPS), authenticated API access, role-based access controls, and CSRF protection for state-changing requests. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Disconnect your Meta ad account at any time from Settings
• Export data where the product provides export functionality
• Withdraw consent where processing is consent-based
• Object to or restrict certain processing activities

To exercise these rights, contact support@jupho.com. We will respond within a reasonable timeframe.

Jupho may process data in India and through service providers located in other countries. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable law.

Jupho is intended for business users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated by email or in-product notice.

For privacy-related questions or requests, contact:
Jupho
Email: support@jupho.com